Watch care information

At theartoftime, we understand the importance of preserving your luxury timepiece. Proper care extends its life and maintains its value. We are dedicated to providing you with the knowledge and services to keep your watch in perfect condition. Explore our essential care tips and learn how we can assist you.

Frequently asked questions

We believe in transparency and providing comprehensive answers to all your watch-related queries. From understanding your watch's movement to ensuring its longevity, we cover the most common questions our customers have. If you don't find what you're looking for, feel free to contact us directly.

What are the most important things to know to keep my luxury watch in perfect condition?
To maintain your luxury watch, key aspects include regular authenticity checks, ensuring you have a certificate of authenticity, and an authenticity guarantee from your seller. Always check against a database for stolen watches. Ensure shipping is included and consider the overall price and value proposition. For physical care, regular cleaning with a soft cloth, avoiding extreme temperatures and magnetic fields, and adherence to manufacturer-recommended service intervals are crucial.

Why is proper care especially important for high-end watches like Richard Mille?
Proper care is crucial for Richard Mille watches because their cutting-edge, complex movements and specialized materials (like Carbon TPT®) require specialized lubrication and structural maintenance to prevent premature failure, maintain, and ensure water resistance. Regular, professional care prevents degradation, retains high resale value, ensures accuracy, and prevents expensive, catastrophic mechanical failure.

What are the top questions customers frequently ask about their watches or your services?
Our customers frequently ask about watch movements (automatic vs. quartz), service costs and timelines, and general maintenance needs. Key inquiries often include: "What movement does this watch use?", "How much does it cost to get serviced?", and "Is this watch a good investment?". Additionally, customers frequently inquire about warranty coverage and water resistance ratings.

How often should I have my luxury watch serviced?
The recommended service interval for luxury watches typically ranges from 3 to 5 years, depending on the brand and model. However, it's always best to consult your watch's specific manufacturer guidelines. Regular servicing helps to clean, lubricate, and adjust the movement, preventing wear and tear and ensuring optimal performance and longevity.

Can I wear my luxury watch in water?
The water resistance of your watch depends on its specific rating, which is often indicated in meters or atmospheres (ATM). Watches rated 30m/3ATM are splash-resistant but not suitable for swimming. 50m/5ATM is generally safe for showering, while 100m/10ATM is suitable for swimming and snorkeling. Always ensure the crown is fully pushed in or screwed down before exposure to water, and have your watch's water resistance checked regularly by a professional, especially after battery changes or repairs.

Beyond the ordinary: preserving your timepiece

Entrust your treasured timepieces to the experts at theartoftime. Our commitment to exceptional care ensures your luxury watch remains a timeless masterpiece, operating with precision and retaining its inherent value for generations to come. Discover our comprehensive services and dedication to excellence.